Staff at an Inverclyde crematorium have been praised for providing a high level of service.

An inspection was held on June 18 at Greenock Crematorium and found high standards of record management, processes and policies, and leadership which resulted in what was described as a "first-class service to the local community and beyond".

The inspection report was published three days later on June 21 which outlined the details of the visit.

Throughout 2023, there were 823 cremations, with the crematorium staff earning applause for maintaining high standards in all aspects, ranging from office management to handling ashes.

The inspection report also commended the team for operating effectively and maintaining service levels during recent upgrades.

These upgrades, conducted over the last few months, have improved working conditions and equipment, including replacement of cremators, redevelopment of an unused listed building into a new staff welfare facility, and upgraded music and live stream systems.

Robert Swanson QPM, senior inspector of Burial, Cremation and Funeral Directors (Scotland), said in his report: “Greenock Crematorium continues to provide a high level of service, and, as has been the case during previous inspections, no shortcomings were noted in any area of the cremation process, with good practice noted throughout the different stages.

“The crematorium continues to operate as a National Training Centre for operatives, and it is with great credit to staff that attendees all speak highly of the training on their return to their home crematoria.

“As referred to earlier, there have been recent changes of staff within the office, however as they are under the direct guidance and support of a highly regarded and experienced team leader the Inspector does not anticipate any drop in the high standards the crematorium continues to provide.

“Overall, the inspection found Greenock Crematorium to be providing a first-class service to the local community and beyond.”

The inspection also highlighted the crematorium’s participation in the Institute of Cemetery and Crematorium Management recycling of metals scheme which raised £12,000 for a local charity.

Stuart Jamieson, director of environment and regeneration at Inverclyde Council, said: "We have a small but incredibly experienced and hard-working team who run the crematorium as is highlighted in the report and it is thanks to their dedication and knowledge that the service has received such fulsome praise.

"Their line of work requires tact and compassion, and they are consummate professionals who deserve all the praise they get. I would like to place on record my thanks for all their hard work."